Culture cannot be manufactured. It evolves.
Off-the-shelf training often fails to connect with end-users because it is too generic. We develop training material that is custom-made for your enterprise in terms of content, branding, tone of language and culture.
Thomas Kurian Ambattu, Head – Cybersecurity Awareness and Competence
Every culture is unique, be it a country or an organisation.
At Security Quotient we sincerely believe that the Cybersecurity awareness program must be aligned with the culture of the organisation. And by culture, we do not restrict ourselves to language or behaviour. We go beyond. Allow me to explain.
Often we have served clients in the same city, maybe just a few blocks away from each other. They belong to the same industry segment (e.g. Banking). They have employees who speak the same language and from the outset, they appear similar. It is easy to assume that the Cybersecurity awareness and competency management program that works for one will automatically work for another.
Nothing could be farther from the truth.
The culture of an organization
The culture of an organisation is inextricably linked to their business values and the way business is done. This percolates down to:
- The way the business hierarchy is structured
- The structure and manner in which the hierarchies communicate within themselves, upwards and downwards
- The tone of language adopted by the business for internal and external communication
- The brand and the way the brand is positioned (formal, informal, semi-formal)
- The colour schemes used for business communique
All of the above differs from one client to another in spite of whether they belong to the same industry or city.
Why we build customised Cybersecurity awareness content for each client?
To put it simply – We want to deliver what works best for each client.
When we create customised content for you, we are achieving the following.
- Aligning with your business structure and hierarchy
- Adopting your tone of language that is comfortable for the end-user
- Incorporating your brand insignia and colour scheme
- Being specific about important information (e.g. Information Security Helpdesk Contact Details, URL links to policies…)
- Being accurate about the Security Controls (e.g. “Store your files in One Drive” rather than “Store your files in an approved storage space”
- Paying attention to minor but significant details like font, font-sizes etc
In the end, we want to deliver what is precisely you and yours.