Email sent to a wrong address due to inadvertent human error is referred to as misdirected email.

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Errors leading to misdirected emails are:

  • Spelling mistakes:

    Incorrectly spelt email addresses.

  • Accidental ‘Reply All’:

    Mistakenly using ‘Reply All’ instead of ‘Reply’.

  • To/Cc instead of Bcc:

    Putting addresses into the To or Cc fields rather than Bcc.

  • Autocomplete:

    Accidentally adding a wrong recipient while autocompleting.

 

Consequences of misdirected emails:

  • Reputational damage
  • Financial loss
  • Intellectual property loss
  • Data leakage

Double-check the recipient email addresses before hitting send.