The Managed Services Model
Security Quotient’s Managed Services model uses a 4-phase approach to create a robust and effective approach to strengthening an organization’s cyber security posture.
Analyze client’s industry, compliance targets, threat landscape, user roles, brand and tone of language, and create custom training courses and content.
Deliver courses and content via a secure, dedicated platform, meticulously tracking training attendance and achieving proficiency scores.
Gauge the program’s efficacy and pinpoint enhancement opportunities by analysing training data and insights gleaned from learner feedback.
Using analysis data & insights, enhance the program by updating the training content, delivery methods or designing new training strategies.
A comprehensive package of services
Security Quotient Managed Security Awareness Services plan revolves around engaging Gamified Courses, seamlessly hosted and delivered via a dedicated, secure Learning Platform tailored to each client. As an added option, clients have the flexibility to enhance the plan with Security Awareness Nuggets and Anti-Phishing Training for a comprehensive learning experience.
Continuous, round-the-year engagement
Our 365-day service is meticulously crafted, encompassing the design, delivery, analysis, and meticulous management of your program. Our commitment is fortified by industry-standard Statements of Work (SOWs) and Service Level Agreements (SLAs), ensuring guaranteed deliverables and rapid response times.
Dedicated Client Manager and Support Desk
Our services come with the added advantage of a Dedicated Client Manager and a responsive Support Desk, offering clients personalised guidance, course launch assistance, sending reminders, troubleshooting and timely assistance to attain cyber security training targets.
Private training platform
Our dedicated and private cyber security awareness training platform for each client ensures a secure learning experience and protects sensitive user data while maximizing training effectiveness.
Customized training courses and content
Customisation helps the courses and training content align with your organisation’s security policies, cyber security compliance targets, data privacy laws, brand and tone of language. Moreover, customized content garners heightened employee acceptance, as it seamlessly integrates with the organizational fabric, resulting in an ideal fit.
Analytics and Reporting
Get access to analytics and insights derived from cyber security awareness training data, providing a comprehensive understanding of your organization’s preparedness and empowering strategic decision-making.
Translate training content
Break language barriers with our cyber security courses, crafted in the native tongue of your audience, democratizing cyber security knowledge. At Security Quotient, we go beyond automation, utilizing native language translators to offer an unparalleled learning journey for native speakers.