Operational Risk Management Awareness Training Course for End Users

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A well-crafted course that is oriented towards the BFSI industry, providing a broad overview of the possible impact caused by inefficient or failed systems and processes.

Operational Risk is quite broad, with specific niches for each risk domains. Hence, the course is structured to provide an overview of various Operational Risk elements.

The course uses practical, interactive, real-life scenarios, to enable the learner to experience various risk elements. Further, the learner is briefed on essential safeguards and best practices to mitigate these risks.

Course overview

The course introduces the learner to the definition of Operational Risk. Following the introduction, the learner explores case studies of operational failures that resulted in risk manifestation and exposure. The course continues to brief the learner on systems, procedures and cultural aspects required to manage Operational Risk successfully.

What will you learn?

What will you learn?

Introduction to Operational Risk

  • What is Operational Risk?
  • Operational Risk – Case study
  • Elements of Operational Risk

Operational Risk Event Analysis

  • What is Operational Risk Event Analysis?
  • Operational Risk Event Categories
  • Basel Operational Risk Event Categories
  • Case study

Operational Risk Management

  • What is Operational Risk Management?
  • Operational Risk Management cycle
  • Risk Identification Tools
  • Risk Assessment

Managing Operational Risk

  • Breach of confidentiality – Case study
  • Vendor Risk – Case study
  • How to manage operational risk?

Summary & Assessment

We’re delighted to provide course customisation and Language translations. Please feel free to contact the sales team for your requirement.

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Learning time

15 minutes



Target audience

End user

Web format


Device compatibility

Mobile and PC

Package format



Human voice**


Mandatory, 80% to pass***

*Other language translations are available on request

**Added on client request

***Assessment scores are reported by the course to the Learning Management System. Reports are generated by the Learning Management System.

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All courses include

SCORM/ AICC or Tin Can

e-Learning courses are SCORM 1.2 compliant by default. SCORM 2004, AICC and TinCan formats are available on request.

Assessments & feedback

All e-Learning content is integrated with assessments on PASS/FAIL thresholds.

High quality human voice narration

High quality voice narration in UK English is integrated with all courses.

Learning by doing

3D enabled, interactive, engaging e-Learning courses focusing on “learning and doing“.

Language translation

The content you wish to purchase can be translated into the language of your choice upon request.

Essential customisation

Add Company logo & Information Security department contact details in the content you purchase.