End User Cybersecurity training for Banking, Financial Services & Insurance (BFSI) Industry

Cybercrime follows the money.

Without an iota of doubt, the BFSI industry is the primary target for Cyber Criminals. A vulnerable employee, with weak Cybersecurity knowledge and poor Cybersecurity behaviour, accentuates the problem.

One of the vital solutions to alleviate this critical problem is high-quality training that goes beyond awareness. Hence, the training course focuses on developing positive and responsible Cybersecurity behaviour. These behaviours are inculcated through in-depth, experiential training using 3D risk simulations.

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Course overview

This Cybersecurity e-Learning course begins by covering the recent Cyber crimes targeting banks and financial institutions.

Following this, the course proceeds to re-create real-life information security scenarios related to BFSI environments to enable the learner to understand and solve information security risks in realistic scenarios. Further, the course covers essential Information Security practices both inside and outside the workplace.

The e-Learning course ends with a mandatory 10 question assessment that the learner must score a minimum of 80% to pass. Learners who fail will be guided to retake the assessment.

What will you learn?

Threat Landscape and Introduction to Information Security 

The current state of Cyber Security 

A few recent cyber attacks 

  • Dark Tequila 
  • T-Mobile 
  • Air Canada 
  • Uber Hack 

Cyber attacks against high-value organisations 

  • Russia Bank 
  • Taiwanese Bank 

The value of our Information 

Why should information be protected? 

What is Information Security? 

  • The CIA triad (Confidentiality, Integrity, Availability) 

Data Handling 

  • Labelling 
  • Accessing 
  • Storing 
  • Transferring 
  • Disposing 

Practising Information Security 

Workspace Security 

  • 3D interactive simulation 
  • Clear desk and clear screen practises 

Password Security 

  • 3D interactive simulation 
  • Examples of weak passwords 
  • Password Security guidelines 

 Internet Security 

  • 3D interactive simulation 
  • Internet Security guidelines 

Email Security 

  • 3D interactive simulation 
  • Email Security guidelines 
  • Various email attacks (Phishing, ransomware, Spam, Spoofing) 
  • Examples of Email Frauds (Internet banking fraud, Online shopping scams, Tax return fraud) 

Physical Security 

  • 3D interactive simulation 
  • Physical Security guidelines 

Social Engineering 

  • Various Social Engineering Tactics (Phishing, Spear Phishing, SMiShing, Vishing, Baiting) 
  • Social engineering guidelines 

Mobile Device Security 

  • 3D interactive simulation 
  • Mobile Device Risks (Falling for scams, Wireless networks, Installing untrustworthy applications, Loss of device and data theft) 
  • Mobile Device Security guidelines 

Reporting Security Incidents 

What is an Information Security Incident? 

Examples of Information Security incident 

Reporting Information Security Incidents 

Summary and Assessment 


Learning time

15-25 minutes



Target audience

End user

Web format


Device compatibility

Mobile and PC

Package format



Human voice**


Mandatory, 80% to pass***

*Other language translations are available on request
**Added on client request
***Assessment scores are reported by the course to the Learning Management System. Reports are generated by the Learning Management System.

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