Operational Risk Management Training course 

Organizations face various risks ranging from minor inconveniences to situations that pose a high risk to their fundamental operations. Our customizable operational risk management training program assists your team in becoming aware of the possible impact of inefficient or failed processes and systems. This course will help your workforce to effectively identify and control risks, allowing your organization to navigate the business operations with ease.  

Fig: Operational Risk Management Learning Path

Aligned to

Why this course?

The successful implementation of an operational risk management program is crucial for any organization seeking to maintain continuity in its operations despite of disruptions or minor inconveniences. The course offered by Security Quotient explains the concept of operational risk and introduces employees to the systems, procedures, and cultural aspects of successfully managing Operational Risk. 

The audience

Deliver this course to a wide segment of your workforce.

End User

The course content

Section 1

Introduction to Operational Risk

In this first section, you will learn what operational risk is with the help of a case study. Following the definition of operational risk, the section will introduce you to the various elements of operational risk.     

Fig: Operational Risk section 1 sample

Section 2

Operational Risk Event Analysis

This section of operational risk management training aims to introduce you to operational risk event analysis and familiarize yourself with the different operational risk event categories. To enhance your learning experience, this section also includes an interactive case study.  


Fig: Operational Risk section 2 sample

Section 3

Operational Risk Management

In this section, you will become acquainted with operational risk management and learn about the various stages in the operational risk management cycle. You will then be introduced to risk identification tools like Key Control Self-Assessment (KCSA) and Key Risk Indicator (KRI).   

Fig: Operational Risk section 3 sample

Section 4

Managing Operational Risk

In this section of the operational risk management training, you will learn to manage operational risk through case studies.   

Fig: Operational Risk section 4 sample

Section 5

Summary and Assessment

Mandatory assessment with a minimum pass score as determined by the organization.    

Fig: Operational Risk section 5 sample



LMS compatible

The course runs on any standard LMS that supports SCORM, AICC or TINCAN


Mobile friendly

Responsive course with HTML5 as the underlying technology


Learning time

The course has an approximate learning time of 25-35 minutes.

Customize this course

Unlike off-the-shelf courses, customized content connects well with employees. At Security Quotient, we perfectly align training content with the organization’s security policies, brand guidelines and cultural nuances. Further, we translate the course to the native language spoken by the end-users along-with audio narration by native language speakers.

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Frequently asked questions

Find answers to common questions regarding operational risk management.

An operational risk is defined as the risk of loss resulting from inadequate or failed processes, people, or systems within an organization or from external events. 

  • Processes 
  • People 
  • Systems 
  • External Events 

An Operational Risk ‘event’ is the risk of unforeseen or foreseen events that may negatively affect the organization.  

  • Internal fraud 
  • External fraud 
  • Employment practices & Workplace safety 
  • Clients, Products, and business practices 
  • Damage to physical assets 
  • Business disruption & system failures 
  • Execution, delivery & process management 

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