Collaboration Platforms increase Reach and Engagement
Commonsense dictates that Security Awareness training content must be visible where the employees congregate. With the advent of internal collaboration platforms like Teams, Slack, Asana and Facebook Workplace, it makes absolute sense to use these platforms to deliver content and engage the end user. With email slowly taking a backseat, the time is ripe to exploit the opportunities offered by these platforms.
Shifting from Communication to Conversations
While emails are ubiquitous and will be around, they don’t drive conversations. Emails are essentially one-to-one or one-to-many whereas collaboration platforms are conversation driven. Security Awareness training will work very well when driven through conversations. Cyber Security Managers can post byte-sized micro-learning content on such platforms and start conversations that will drive more awareness.