End-User Security Awareness Course

Banking, Financial Services and Insurance (BFSI)

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Without an iota of doubt, the BFSI industry is the primary target for Cyber Criminals. A vulnerable employee, with weak Cybersecurity knowledge and poor Cybersecurity behaviour, accentuates the problem.

One of the vital solutions to alleviate this critical problem is high-quality training that goes beyond awareness. Hence, the training course focuses on developing positive and responsible Cybersecurity behaviour. These behaviours are inculcated through in-depth, experiential training using 3D risk simulations.

Course Overview

This Cybersecurity e-Learning course begins by covering the recent Cybercrimes targeting banks and financial institutions.

Following this, the course proceeds to re-create real-life information security scenarios related to BFSI environments to enable the learner to understand and solve information security risks in realistic scenarios. Further, the course covers essential Information Security practices both inside and outside the workplace.

The e-Learning course ends with a mandatory 10 question assessment that the learner must score a minimum of 80% to pass. Learners who fail will be guided to retake the assessment.

What will you learn?

Threat Landscape and Introduction to Information Security

The current state of Cyber Security and recent cyber-attacks

1. Dark Tequila

2. T-Mobile

3. Air Canada

4. Uber Hack

Cyber-attacks against high-value organisations

1. Russia Bank

2. Taiwanese Bank

The value of our Information

Why should the information be protected?

What is Information Security?

1. What is Information Security?The CIA triad (Confidentiality, Integrity, Availability)

Data Handling

1. Labelling

2. Accessing

3. Storing

4. Transferring

3. Disposing

Practising Information Security

Workspace Security

1. 3D interactive simulation

2. Clear desk and clear screen practises

Password Security

1. 3D interactive simulation

2. Internet Security guidelines

Internet Security

1. 3D interactive simulation

2. Internet Security guidelines

Email Security

1. 3D interactive simulation

2. Email Security guidelines

3. Various email attacks (Phishing, ransomware, Spam, Spoofing)

4. Examples of Email Frauds (Internet banking fraud, Online shopping scams, Tax return fraud)

Physical Security

1. 3D interactive simulation

2. Physical Security guidelines

Social Engineering

1. Various Social Engineering Tactics (Phishing, Spear Phishing, SMiShing, Vishing, Baiting)

2. Social engineering guidelines

Mobile Device Security

1. 3D interactive simulation

2. Mobile Device Risks (Falling for scams, Wireless networks, Installing untrustworthy applications, Loss of device and data theft)

3. Mobile Device Security guidelines

Reporting Security Incidents

1. What is an Information Security Incident?

2. Examples of Information Security incident

3. Reporting Information Security Incidents

Summary and assessment


Cybersecurity assessment

Brochure for Cyber Security Awareness Training for Employees in Banking, Financial Services and Insurance industry

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Learning time

15-20 minutes



Target audience


Web format


Device compatibility

Mobile and PC

Package format



Human voice**


Mandatory, 80% to pass***


Branding, translation and voice narration on request***

Free live demo

Experience customised security awareness in action

Live demo includes examples of custom-made security awareness content, customization workflows, real case-studies and more.