Operational Risk Management Training · UAE Edition
Train Employees to Spot Operational Risks Early
Train your workforce to identify, assess, and manage operational risk in line with CBUAE ORM requirements — with practical, scenario-based learning, assessed and documented for examination.
- ~45 minutes
- SCORM / xAPI compatible
Delivering more than one course? Check our Plans and Pricing.
Trusted by teams at
CBUAE Regulatory Alignment
This course fulfils employee awareness requirements under CBUAE's Operational Risk Management Regulation for licensed financial institutions.
CBUAE Operational Risk Management Regulation
Full Framework
Mandates that banks establish operational risk management frameworks with staff training on risk identification, assessment, and mitigation across people, processes, and systems.
CBUAE Corporate Governance Standards
Board & Management Responsibilities
Requires senior management to ensure adequate operational risk awareness throughout the organisation. This course supports enterprise-wide risk culture development.
Basel III Operational Risk Framework
Pillar 1 & 2 Requirements
Aligns with international standards adopted by CBUAE for operational risk capital and management, preparing staff to identify and escalate operational risk events.
Course completion generates audit-ready evidence including timestamps, assessment scores, and certificates.
What will your workforce and vendors learn?
The outcomes learners walk away with
Operational Risk Frameworks
Mastering Operational Risk Frameworks for Financial Institutions
identifying Risk Events
How to spot potential risk events across different functions
Promotes Risk Aware Culture
Cultivates a risk aware culture across the organization
Risk Lifecycle Management
Promotes structured approach to managing risk lifecycles
Course modules
Actionable, audit-defensible curriculum
01Section 1: What is Operational Risk?
The course begins by introducing the concept of operational risk, emphasizing the core principles of Operational Risk Management (ORM) and differentiating it from other types of risk.
02Section 2: Managing Operational Risks
This section delves into the common categories of operational risks that organizations face, including internal and external fraud, cyber security threats, data breaches, and business continuity risks.
03Section 3: The Risk Management Lifecycle
Here, employees learn a structured approach to managing operational risks through each stage of its lifecycle: identification, assessment, control design, monitoring, and incident response.
04Section 4: Roles and Responsibilities
Operational risk management is a collective responsibility, and this section explains the critical role each employee plays in identifying and managing risks. Employees will also engage with interactive scenarios, reinforcing the correct behaviors to adopt during risk events.
05Section 5: Reporting, Responding, and Escalating Risks
This final section empowers employees to recognize risk events and respond according to established procedures. The importance of quick and accurate reporting is emphasized to maintain business continuity and compliance.
Who's it for?
For UAE Banks & Financial Institutions.
Your workforce
Operations, Customer Service & Business Process Teams, Finance & Compliance Teams, IT & System Operations Team, Risk Management & Governance Professionals, Vendor Management & Policy Enforcement Teams
Your vendors and suppliers
Contractors, suppliers, third parties and partners who access your systems or data.
Get a quote for this course.
- An advisor reviews your requirements and responds within one business day, preferably to schedule a call.
- Pricing is scoped to the number of users and your delivery model.
Certification
Completion earns an audit-ready certificate
Every learner who completes the course receives a certificate — verifiable proof for auditors and regulators.
Company-branded certificates are issued on the Enterprise and Managed Vendor Training plans.
Earn the Credential
Employees who complete the course and score 80% or higher on the assessments receive the Operational Risk Management training certificate.
Digital & Shareable
Certificates are delivered digitally and can be proudly shared on internal platforms or LinkedIn.
Company-Branded Certificate
Each certificate features your organization’s name, reinforcing your internal security culture.
How to run this course in your organisation
Deliver it through custom learning paths for your employees and vendors — with an optional dedicated LMS for full data sovereignty.
View plans and get a quote
Frequently asked questions
Common queries on deployment and customization
What are the CBUAE Operational Risk Management Standards for UAE banks?
The CBUAE Operational Risk Management Standards are mandatory for all licensed banks and require institutions to implement a comprehensive framework for identifying, assessing, monitoring, and mitigating operational risks across people, processes, systems, and external events. The standards require documented training programmes that build employee awareness of operational risk concepts, their roles in the risk management process, and the procedures for escalating and reporting risk events.
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How does this course help UAE banks meet their ORM training obligations?
This course is mapped to the CBUAE Operational Risk Management Standards and introduces employees to core ORM concepts including Basel III principles, the risk lifecycle, loss event identification, key risk indicators, and control monitoring. It equips front-line employees with simplified, actionable tools for identifying risks in their day-to-day work and escalating them through the correct channels.
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Which staff roles require operational risk training under CBUAE supervision?
The CBUAE expects a risk-based approach to training allocation. At minimum, all employees involved in operational processes — including front-line operations, IT, finance, HR, and customer-facing roles — should receive foundational ORM awareness training. Risk management teams, compliance officers, and internal auditors require more detailed training on risk assessment methodologies and control frameworks. Senior management and the Board require training on ORM governance and their oversight responsibilities.
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What courses are available?
We offer compliance training across Cyber Security and Data Privacy, Financial Risk Management (AML, CFT, FATCA, CRS, Sanctions), Central Bank UAE Mandated Training, AI Governance, ESG and Climate Risk, and Operational Risk Management.
Are courses available in my country's edition?
Our Cyber Security and Data Privacy course is available in 7 regional editions — Global, India, Singapore, Malaysia, UK, US, and UAE. Each edition is aligned to local regulations and cultural context. We continuously update our course library with new courses aligned to specific countries/ regulations.
Ready to run this course?
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