What happens if there is a technical issue with the LMS?
We provide a 99.5% uptime guarantee. If prolonged downtime or critical defects prevent training for more than 48 hours and aren't resolved within 3 business days, you are entitled to a pro-rata refund. View our Service Level Agreement (SLA).
Can this course be integrated into our company’s LMS and tracked for audits?
Yes, absolutely. The course is fully SCORM and xAPI compatible, meaning it plugs seamlessly into your existing Learning Management System. It is fully mobile-ready for on-the-go learning. Your administrators will have access to detailed tracking and auditor-ready completion reports, allowing you to easily monitor team progress and instantly prove compliance to regulators.
How long does the training take, and do employees receive a certificate?
The core training is designed to be highly engaging and respectful of your employees' time, typically taking about 45 minutes to complete. Upon passing the final assessment, each employee automatically receives a verifiable, company-branded digital certificate. These certificates serve as formal documentation of your workforce's security readiness for internal HR records and external regulatory audits.