Can I get a refund?
Yes. The terms will be defined in the agreements signed with your organization.
How is pricing determined?
Pricing depends on the plan you choose — Professional or Enterprise — and the scale of your deployment: the number of courses, the size of your workforce, and any customisation such as translation or bespoke content. Enterprise pricing also reflects the dedicated, sovereign infrastructure it runs on. Every engagement is quoted individually — tell us what you need and we'll scope it with you.
What is included in every plan?
Every plan includes your selected courses, shared LMS hosting with SSO integration, employee onboarding, helpdesk support, and audit-ready compliance reports covering attendance, completion, and scores.
What's included in the Enterprise plan?
Enterprise includes everything in Professional, plus a dedicated, white-labelled LMS, data residency and sovereignty in your own region, data isolation on dedicated infrastructure, full brand integration, single sign-on, managed operations and a dedicated helpdesk. These aren't chargeable extras — they're what defines the Enterprise plan, built for organisations that need to satisfy auditors and regulators on how their training data is handled.
What is the minimum commitment?
Subscriptions are annual. Pricing is based on your team size and selected courses. Contact us to discuss your specific requirements.
Can I add more users later?
Yes. Additional users can be added at any time during your subscription.
Which entity will I be billed from?
Depending on your region, you will contract with our registered entities in Singapore, India, UAE, or Malaysia. This ensures compliance with local tax and governing laws for yourself and us.
How quickly can we get started?
Standard Training deployments can be live within 1-2 weeks. Managed Compliance Training with dedicated infrastructure typically takes 2-4 weeks depending on your requirements.