Code of Conduct Training · UAE Edition
A Workforce That Acts Right — and Meets the CBUAE Mandate.
Stay ahead of the CBUAE's training mandate with a workforce that knows how to act when the right call isn't clear.
- ~45 minutes
- SCORM / xAPI compatible
Delivering more than one course? Check our Plans and Pricing.
Trusted by teams at
CBUAE Regulatory Alignment
This course fulfils employee conduct and ethics training requirements under CBUAE's governance standards and Fitness & Propriety framework.
CBUAE Circular C 4/2024
Fitness & Propriety Standards
Requires LFIs to ensure all employees meet fitness and propriety standards, with documented training on expected conduct, ethics, and professional behaviour.
CBUAE Corporate Governance Regulation
Code of Conduct Requirements
Mandates that banks establish and communicate codes of conduct covering conflicts of interest, confidentiality, fair dealing, and workplace behaviour.
CBUAE Consumer Protection Standards
Circular No. 8/2020, Section 2
Requires staff to be trained on fair treatment of customers, ethical sales practices, and professional conduct in all customer interactions.
Course completion generates audit-ready evidence including timestamps, assessment scores, and certificates.
What will your workforce and vendors learn?
The outcomes learners walk away with
Apply your organization’s values when faced with tough decisions.
Know when and how to raise concerns safely
Understand their role in protecting both reputation and compliance
Build trust through transparent reporting practices
Course modules
Actionable, audit-defensible curriculum
01Section 1: Code of Conduct and Its Importance
This section introduces the concept of a Code of Conduct and its role within the organization.
02Section 2: Code at My Organization and Your Responsibilities
This module explores how the Code applies to daily decisions and actions.
03Section 3: Don't Be Afraid to Blow the Whistle
Reporting unethical behavior can feel intimidating — but it’s essential for maintaining trust.
04Section 4: Summary and Assessment
Learners complete a brief quiz to demonstrate comprehension. A certificate of completion is issued for internal documentation.
Who's it for?
For UAE Banks & Financial Institutions.
Your workforce
New Hires, Annual Compliance & Ethics Refreshers, Global Teams Across Regions & Cultures, Senior Leadership, High-Risk or Regulatory Roles
Your vendors and suppliers
Contractors, suppliers, third parties and partners who access your systems or data.
Get a quote for this course.
- An advisor reviews your requirements and responds within one business day, preferably to schedule a call.
- Pricing is scoped to the number of users and your delivery model.
Certification
Completion earns an audit-ready certificate
Every learner who completes the course receives a certificate — verifiable proof for auditors and regulators.
Company-branded certificates are issued on the Enterprise and Managed Vendor Training plans.
Earn the Credential
Employees who complete the course and score 80% or higher on the assessments receive the Code of Conduct training certificate.
Digital & Shareable
Certificates are delivered digitally and can be proudly shared on internal platforms or LinkedIn.
Company-Branded Certificate
Each certificate features your organization’s name, reinforcing your internal security culture.
How to run this course in your organisation
Deliver it through custom learning paths for your employees and vendors — with an optional dedicated LMS for full data sovereignty.
View plans and get a quote
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Frequently asked questions
Common queries on deployment and customization
How do we handle a situation where a senior leader violates the Code of Conduct?
The same rules must apply at every level — this is where many organisations fail. If senior leaders are seen to be above the Code, it destroys its credibility entirely. A robust process means any complaint is handled independently of seniority, and outcomes are communicated (within appropriate limits) to maintain trust.
How often should we update our Code of Conduct?
Review it at least every two years, and immediately after major events like a merger, regulatory change, or high-profile misconduct case. An outdated Code that doesn't reflect current laws or company realities can actually create more legal risk than having no code at all.
What's the real difference between a Code of Conduct and a Code of Ethics?
A Code of Ethics is broad and values-based — it outlines the principles your organisation believes in (like honesty and respect). A Code of Conduct is more practical — it spells out the specific behaviours and actions expected in day-to-day situations. Many organisations have both, or combine them.
What is a Code of Conduct and why does my company actually need one?
A Code of Conduct is a written document that sets out the standards of behaviour expected from everyone in your organisation. It gives employees a clear reference for what's acceptable, protects the company legally, and signals to clients and partners that you operate with integrity.
What should actually be included in a Code of Conduct?
At minimum, it should cover: workplace behaviour and respect, conflicts of interest, data and confidentiality, gifts and hospitality, anti-bribery and corruption, use of company resources, social media conduct, health and safety, how to raise concerns, and the consequences of violations.
Ready to run this course?
Get a quote