For Working Professionals in any Industry
Business Continuity Management Training for Organizations
This course helps your employees understand the fundamentals of Business Continuity Management (BCM), their role in ensuring operational resilience, and how to respond effectively during emergencies. From risk identification to incident response, it provides a structured, practical approach suitable across industries and geographies.
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Key Take-aways and Skills For Learners (Employees)
Understanding Bribery & CorruptioUnderstanding Business Continuity Management
Grasp the importance of BCM and its value to organizational resilience.
Identifying Threats and Disruptions
Identify threats and events that can disrupt operations.
Key Components of a Business Continuity Plan (BCP)
Understand the essential elements that make up an effective BCP.
Roles & Responsibilities in BCP Activation
Learn the roles and duties involved in activating a Business Continuity Plan.
Responding to Incidents Safely
Develop the skills to respond appropriately during incidents to ensure safety.
Supporting Recovery & Communication
Contribute to recovery efforts and maintain clear communication after an incident.
Who in Your Workforce Should Take This Course?
This course is designed for all employees across the organization.
Recommended for:
Frontline Staff
Employees involved in day-to-day operations, ensuring continuity during disruptions and maintaining business activities.
Departmental Managers & Supervisors
Managers responsible for overseeing team activities and ensuring departmental continuity during incidents.
IT, Facilities, & Security Personnel
Staff managing systems, facilities, and physical security, ensuring infrastructure stability and security.
HR, Communications, & Support Teams
Teams handling employee relations, internal communications, and logistical support during crises.
Executives & Managers
Decision-makers responsible for continuity planning and overseeing recovery efforts in the event of disruptions.
Course Details
Course Content
Section 1: Introduction to Business Continuity
Learners are introduced to the concept of Business Continuity Management:
What is BCM and why does it matter?
Difference between business continuity, disaster recovery, and emergency response
Impact of disruptions: financial, reputational, legal, and human
Real-world case studies showing consequences of unpreparedness
Section 2: Common Threats and Business Impact
Employees learn to identify threats relevant to their work environment:
Cyber attacks and ransomware
Natural disasters (floods, earthquakes, storms)
Power failures and IT system outages
Supply chain interruptions
Pandemics, health emergencies, or political unrest
The module also introduces Business Impact Analysis (BIA): how organizations prioritize what must be restored first based on criticality.
Section 3: Key Components of a BCP
This section explains the structure and intent of a Business Continuity Plan:
Identifying critical processes and systems
Setting Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)
Roles and responsibilities of BCP stakeholders
Alternate sites and manual workarounds
Communication planning (internal, external, media)
Learners are shown how the plan fits into day-to-day work, not just leadership-level actions.
Section 4: Roles and Responsibilities During a Disruption
Everyone plays a role — this section clarifies:
Who initiates the BCP activation
Who communicates with stakeholders and authorities
Responsibilities of team members: follow checklists, support recovery, stay safe
The role of incident response teams, crisis management teams, and departmental liaisons
Learners walk through simulated disruptions and choose the right course of action based on their role.
Section 5: Responding to an Incident
Focuses on the “what to do now” aspect:
Incident notification and initial response
Personal safety protocols: evacuation, lockdown, shelter-in-place
Accessing the BCP and reporting status
Using alternate communication channels if primary systems fail
Staying updated and reporting to designated managers
This section includes visual workflows and scenario drills to promote retention.
Section 6: Recovery and Post-Incident Activities
Post-incident response is as critical as the disruption phase:
Resuming services: priority areas and dependencies
Data/system restoration protocols
Reporting lessons learned and gaps
Supporting emotional recovery and staff well-being
Continuous improvement: updating the BCP after each event
Section 7: Summary and Assessment
The final section summarizes key concepts and evaluates knowledge gained through a short assessment.
Topics covered in the quiz include:
Recognizing a business impact scenario
Correct steps to take during an outage
Who to report to in various scenarios
Post-incident responsibilities
A course completion certificate is issued for documentation and audits.
Certification for Successful Learners
Recognize and celebrate your employees’ commitment to cybersecurity with an official certificate — personalized and company-branded.
Earn the Credential
Digital & Shareable
Company-Branded Certificate*
Drive Engagement
How to Get This Course
Licensing Option (with customization)
We’ll tailor the content to match your Business Continuity framework, BCP structure, and organizational vocabulary. Delivered in SCORM/xAPI.
Subscription Option (no customization)
Use the standard version hosted on Security Quotient LMS — fast deployment for distributed teams.
Hybrid Option
Customize content and still host it on our LMS, with reporting access and periodic updates.
Build from Scratch
Need a continuity training program built for your industry (e.g., aviation, BFSI, healthcare)? Let’s co-create a unique module set aligned with your threats and response teams.
Frequently Asked Questions
What is Business Continuity Management (BCM)?
BCM is a holistic management process that helps organizations prepare for, respond to, and recover from disruptive incidents — ensuring continuity of critical operations and services.
How is this different from Disaster Recovery?
Disaster Recovery (DR) is typically IT-focused (e.g., restoring systems or data), while Business Continuity covers people, processes, communication, facilities, and more.
Who is this course intended for?
All employees — not just BCP team members. Everyone plays a role in keeping the organization resilient and operational during a crisis.
Can we include our own BCP or contact trees in the course?
Yes. With the licensing option, we can embed your internal BCP policy, emergency contact info, reporting flowcharts, and escalation hierarchy.
Is this course ISO 22301 aligned?
Yes. It aligns with ISO 22301 principles on business continuity and resilience management. We can further align with your specific audit or certification needs.
What if our threats are unique?
That’s exactly why we offer customization. From cyber-centric risks to plant shutdowns or supply chain failures, we can adjust the content accordingly.
Is the course mobile-friendly?
Absolutely. Employees can access it on desktops, tablets, or mobile devices — making it ideal for hybrid and field teams.
Can we assign this course as part of our annual resilience drill?
Yes. Many organizations use this as an onboarding tool and a yearly refresher during BCP test cycles.
